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Why is Business Capability Mapping Beneficial?



Thousands of years ago, people used maps to discover where they were and understand how to get to where they wanted to go. The technological revolution continues to reshape our world, so businesses need to use maps to determine where they are and where they need to go.


Businesses often use various maps to explain roles, responsibilities, processes, and systems. You can use flowcharts, diagrams, org charts, timelines, and so on to build a business map. You can easily see where improvements are needed and where your business needs to optimize when you use maps.


In addition to ease of reading and understanding, business capability mapping helps keep the focus on the big picture and align internal processes. This article is devoted to business capability maps, a map that helps companies clarify what they do rather than how they do it.


What is a Business Capability Map?


Mapping business capabilities is considered an important step in business process management (BPM). It is an overarching term that refers to the process of mapping business capabilities to learn more about how to optimize and improve them. Optimizing and improving a business involves understanding its strengths and its values. Capability maps can make that happen.


A capability map is also known as a business process map. The purpose of capability mapping is to carefully examine a company's existing strategies, which are at the core of the value they offer to its clients. In contrast to business process management, it includes existing and upcoming processes.


Ultimately, business process management is a business capability map that can be used to better understand what processes can add the most value to the enterprise. To create a business capability map, businesses must ask themselves: